FAQ

FAQ

SHIPPING

When Will My Order Ship?

What Carrier Will Be Delivering My Package?

Do You Ship To My Country?

Are There Additional Charges For International Customers?

Help! I Put The Wrong Shipping Address, What Can I Do?

Help! My Package Says Delivered, I Dont Have It!

My Package Was Returned, Can You Reship?

PAYMENTS

What Are My Payment Method Options?

RETURNS, CANCELLATIONS & REFUNDS

Can I Cancel My Order?

How Long Does A Refund Take?

Can You Process My Refund To My New Card?

Can I Return My Purchase?

My Item Arrived Damaged/Incorrect!

CONTACT

Customer Care Team

Can I Call Collective Journeys?